Privacy Policy

Last updated: February 1, 2026

Introduction

TimeBack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video editing service at timebackvideo.com.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication information through our authentication provider, Clerk. This information is necessary to provide you access to our services.

Video Content

When you upload videos for processing, we temporarily store your video files on our secure servers. Videos are processed using our AI-powered silence detection technology and are automatically deleted after processing is complete and you have downloaded your results.

Usage Data

We collect information about how you use our service, including the number of videos processed, processing settings, and feature usage. This helps us improve our service and provide you with a better experience.

Payment Information

Payment processing is handled by our third-party payment processor. We do not store your full credit card details on our servers. We only retain transaction records necessary for billing and account management.

How We Use Your Information

To provide, maintain, and improve our video editing services
To process your videos and deliver results
To manage your account and provide customer support
To process payments and send transaction notifications
To send service-related communications and updates
To detect, prevent, and address technical issues or abuse
To comply with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your information. Your data is stored on secure cloud servers with encryption at rest and in transit.

Uploaded videos are temporarily stored only for the duration needed to complete processing. Once you download your processed video, the original and processed files are automatically deleted from our servers within 24 hours.

Third-Party Services

We use trusted third-party services to operate our platform:

Clerk - Authentication and user management
Amazon Web Services (AWS) - Cloud infrastructure and video storage
Google Drive - Optional integration for exporting processed videos (only if you choose to connect)
Stripe - Payment processing

These services have their own privacy policies governing the use of your information.

Your Rights

You have the following rights regarding your personal information:

Access - Request a copy of your personal data
Correction - Request correction of inaccurate data
Deletion - Request deletion of your account and associated data
Export - Request a portable copy of your data
Opt-out - Unsubscribe from marketing communications

To exercise any of these rights, please contact us at support@timebackvideo.com.

Cookies

We use essential cookies to maintain your session and provide core functionality. We do not use advertising or tracking cookies. Third-party services we integrate with may set their own cookies according to their privacy policies.

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@timebackvideo.com